Privacy & Data Security (CCPA Compliant)
Your privacy matters. So does your trust.
At aitoyplayground, we believe technology should make life more creative—not less private.
When you shop, explore, or interact with our website, we may collect information needed to provide our services, process orders, improve your experience, and communicate with you. We aim to collect only what we need, explain how we use it, and give you meaningful choices over your information.
WHAT WE COLLECT
Depending on how you interact with us, information may include:
Order Information
Name, shipping address, email address, phone number, and order details needed to fulfill your purchase.
Payment Information
Payment details are generally processed by our payment providers. We do not need to store your full payment card information to fulfill your order.
Website & Device Information
Information such as IP address, browser, device type, pages viewed, and interactions with our website may be collected through cookies and similar technologies.
Communications
Information you provide when contacting Customer Support, submitting feedback, or signing up for communications.
HOW WE USE INFORMATION
We may use personal information to:
- Process and fulfill orders
- Provide customer support
- Communicate about purchases and services
- Improve our products and website
- Understand how visitors use our site
- Prevent fraud and protect our services
- Comply with legal obligations
- Send marketing communications where permitted and according to your preferences
We do not use your information simply because we can. We use it for a reason.
HOW WE PROTECT YOUR INFORMATION
We use reasonable administrative, technical, and organizational measures designed to help protect personal information from unauthorized access, loss, misuse, or disclosure.
No online service can guarantee absolute security. We continuously review our systems and practices to help protect the information entrusted to us.
YOUR CALIFORNIA PRIVACY RIGHTS
If you are a California resident, the CCPA provides certain rights regarding your personal information, subject to applicable exceptions.
These may include the right to:
Know
Request information about the personal information we collect, use, share, or sell and how it is used.
Delete
Request deletion of personal information we have collected, subject to legal and other exceptions.
Correct
Request correction of inaccurate personal information.
Opt Out
Direct us not to sell or share your personal information where the CCPA provides that right.
Limit
Limit certain uses and disclosures of sensitive personal information where applicable.
Non-Discrimination
You have the right not to receive discriminatory treatment for exercising your privacy rights.
These are current CCPA/CPRA rights described by the California Attorney General and California Privacy Protection Agency.
HOW TO MAKE A PRIVACY REQUEST
Your information belongs to you.
To submit a privacy request, contact:
Privacy Teamprivacy@aitoyplayground.com
Please include enough information for us to understand your request and verify it as required by applicable law.
For businesses that operate exclusively online, California guidance allows an email address to serve as the designated method for submitting certain consumer requests; the exact request process and verification requirements should be implemented according to the business's actual operations.
COOKIES & ONLINE TRACKING
We may use cookies and similar technologies to:
- Keep our website functioning
- Remember preferences
- Understand website performance
- Measure marketing effectiveness
- Improve the shopping experience
Where required, we provide appropriate choices regarding cookies and applicable tracking technologies.
CHILDREN'S PRIVACY
Our products are designed for children and families, but our website and online services are intended to be used and managed by adults.
We do not knowingly collect personal information directly from children in circumstances where applicable law prohibits us from doing so.
Parents and guardians who have questions about information associated with a child can contact our Privacy Team.
OUR COMMITMENT
We believe trust should be part of the product experience.
Clear when we can be.
Careful where we need to be.
Responsible with what you share.
At aitoyplayground, we're building playful technology for curious minds—and that includes respecting the people and families who use it.