Customer Support & Research Inquiries

We're here to help—and we're always curious to learn.

Whether you need help with a product, have a question about your order, or are interested in learning more about how kids and families interact with AI Toys, we'd love to hear from you.


CUSTOMER SUPPORT

Need a hand?

We're here for questions about your order, products, setup, accessories, or anything else related to your experience with aitoyplayground.

We're happy to help with:

  • Order and shipping questions
  • Product setup and troubleshooting
  • Replacement parts and accessories
  • Product information
  • Returns and warranty questions

Customer Support

Email: support@aitoyplayground.com

Typical response time:
We aim to respond within 1–2 business days.


RESEARCH & INQUIRIES

Curious about AI Toys? So are we.

We believe better products start with listening.

We welcome inquiries from parents, educators, researchers, creators, journalists, and organizations interested in children's play, creativity, and the role of AI in everyday experiences.

You can reach out about:

  • Research and academic inquiries
  • Product testing and feedback
  • Media and editorial requests
  • Creator and content collaborations
  • Brand or business partnerships
  • Consumer insights and research projects

Research & Inquiries

Email: hello@aitoyplayground.com


Your Questions Help Us Build Better Play

A child's curiosity can lead to a surprising idea.
A parent's feedback can lead to a better product.

So whether you're reaching out because something isn't working, you have an idea, or you simply want to ask a question, we're listening.

PLAY. CREATE. IMAGINE.